Spring 2009
News update from our service department by Matt Wallace
Family RV
Service is very important to ensure continued enjoyment of your RV
The sun is here and service has SPRUNG! We are busier now than ever. With the recent closures of other local RV repair facilities and manufacturer bankruptcies, we have experienced an increase of new customer calls and work. This huge increase in service business was not anticipate at this time but if you are a Family RV existing customer, rest easy, we still put out the red carpet service for you. Please take advantage of our online service appointment form and direct e-mail appointments for “up-front” scheduling. Be sure to include that you are a Family RV existing customer and get immediate service. It’s that easy. We are here to service all customer's needs, previous, new or other dealers closure customers. We are here to solve your problems.
WARRANTY/SERVICE CONTRACT WORK: we have a new policy here at Family RV for completing and processing warranty work. Click here to read the full policy.

Despite the fact that many manufacturers are out of business, there are still many parts available. We are skilled at finding most of the parts that you need to repair your RV, and have many resources to help us locate them. Some are more expensive than in the past due to the lack of supply and decreased production, but if it is out there, we can find it, or a comparable replacement, for you. Please understand that because of the closures; a lot of parts may take longer than normal to receive. We will make every effort to repair your RV in a timely manner, but we may at some point, ask you to pick up your RV while we are waiting for parts to arrive. This allows us to service other RV’s that we have already received parts for or already have parts in stock for. We appreciate you understanding and patronage through this busy season.

Special Offers in Parts and Accessories
We are doing some spring-cleaning and have some great deals in our Parts and Accessory Store. Come in to our dealership and browse, or visit our parts Special Offers online for more information. In addition, check out other online specials at FamilyRVSite.com.
RV Servicing demands are increasing at Family RV, so now is the time to get your RV serviced and ready for when you need it. Click here to make a Service Appointment on line, send us an email, or call us at 408-365-1991. Our service personnel are ready to make your RV completely roadworthy, and we have many useful accessories on sale.

"Your Adventure Begins Here"
Call: 1-408-365-1991
E-mail us @: service@familyrv.com
Or visit our website: www.familyrv.com
Follow us now on Twitter or visit our Family RV Blog.
2828 Monterey Hwy San Jose, CA 95111


Family RV Home Page Family RV Newsletters Family RV Home Page Family RV Rentals Family RV Sales Family RV Consignments Family RV Parts Family RV Services Family RV Company