Fall 2009
News update from our service department by Matt Wallace
Family RV

Summer is over and our service is ready for you!!
Link to my trip in an RV and my daughter!

What a great season this has been! Thank you to all of our loyal customers and new customers from this past summer. We saw a great number of happy families and heard about a lot of great RVing adventures, thank you for letting Family RV be a part of your family.

This fall in service we are teaming with our sales department to help you save! We are going to be offering special service rates to any customers who purchase an RV from Family RV. This special rate is going to be good for the first 60 days after your purchase! Come in and see our sales staff for more information.

It is also time to liquidate our summer inventory! Come in and see what specials we have on parts in our store. There are a lot of great deals on RV electronics, back-up cameras, satellites, even a 3000w Yamaha generator. Email me with your needs and I will see if we have it in stock and give you the best pricing possible.

Save even more on installs! Receive 10% off labor with any install over $2000.00 in the month of September.

Have a run in with a tree or other vehicle during the last trip? We work directly with your insurance companies to get your RV repairs covered. We have a full body shop and have been repairing RV’s for over 20 years. We have what it takes to get yours put back together.

Rain season is just around the corner and let us get your RV moisture proof with our puff tester. Check it out for all of our customer's who have purchased form us there is no charge for the test (we may ask you to help us). For those of you that purchased at other locations, don't worry we are offering you a one time 50 % off on the cost of the testing. Normal puff test cost is $ 250.00. When you see the results of this test it will surprise you and possibly save you thousands of dollars in the future. I have placed a few links below to show you what unwanted water can do to wood inside of your RV. Note that this is also very bad for your health when mold takes place. (Link to water damage)

WARRANTY/SERVICE CONTRACT WORK: we have a new policy here at Family RV for completing and processing warranty work. Click here to read the full policy.

Despite the fact that many manufacturers are out of business, there are still many parts available. We are skilled at finding most of the parts that you need to repair your RV, and have many resources to help us locate them. Some are more expensive than in the past due to the lack of supply and decreased production, but if it is out there, we can find it, or a comparable replacement, for you. Please understand that because of the closures; a lot of parts may take longer than normal to receive. We will make every effort to repair your RV in a timely manner, but we may at some point, ask you to pick up your RV while we are waiting for parts to arrive. This allows us to service other RV’s that we have already received parts for or already have parts in stock for. We appreciate you understanding and patronage through this busy season.

Special Offers in Parts and Accessories
We are doing some spring-cleaning and have some great deals in our Parts and Accessory Store. Come in to our dealership and browse, or visit our parts Special Offers online for more information. In addition, check out other online specials at FamilyRVSite.com.
RV Servicing demands are increasing at Family RV, so now is the time to get your RV serviced and ready for when you need it. Click here to make a Service Appointment on line, send us an email, or call us at 408-365-1991. Our service personnel are ready to make your RV completely roadworthy, and we have many useful accessories on sale.

"Your Adventure Begins Here"
Call: 1-408-365-1991
E-mail us @: service@familyrv.com
Or visit our website: www.familyrv.com
Follow us now on Twitter or visit our Family RV Blog.
2828 Monterey Hwy San Jose, CA 95111


Family RV Home Page Family RV Newsletters Family RV Home Page Family RV Rentals Family RV Sales Family RV Consignments Family RV Parts Family RV Services Family RV Company