October 2009
News update from our service department by Matt Wallace
Family RV

Need your input!

What can we do for you?

Here in service, our main priority is YOU! If we can not help you then there is no need for us to be here. This month I would like to give you, our customers, the chance to pick the specials. There are a wide variety of products on the market to help increase the ease and enjoy ability of your RVing experience. Tell us what you want to see on special, what parts and services you are looking to have done. Please let us know what you need! Email us at service. We are looking for ways to help you. Would you like to attend a workshop about storing your RV, batteries/electrical systems, solar, maybe a generator workshop? Let us know what you want to learn and we will work on setting up a training seminar. The areas with the highest amount of feedback will be the main focus for the seminar, so make sure you have your friends email us too! The training seminars will be scheduled by the end of the month, happening throughout the rest of the year (depending on customer feedback).


We are here to meet any of your RV needs, not just maintenance; have a question about improving fuel economy? Ask us! How about that annoying “boat rock” you get when driving down the road, we know how to address that as well. Questions about an insurance job? Ask us and we will help you find the answers.


“In order for us to help you, we need you to communicate with us”

WARRANTY/SERVICE CONTRACT WORK: we have a new policy here at Family RV for completing and processing warranty work. Click here to read the full policy.


Come in to our dealership and browse, or visit our parts Special Offers online for more information. In addition, check out other online specials at FamilyRVSite.com.
RV Servicing demands are increasing at Family RV, so now is the time to get your RV serviced and ready for when you need it. Click here to make a Service Appointment on line, send us an email, or call us at 408-365-1991. Our service personnel are ready to make your RV completely roadworthy, and we have many useful accessories on sale.

"Your Adventure Begins Here"
Call: 1-408-365-1991
E-mail us @: service@familyrv.com
Or visit our website: www.familyrv.com
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2828 Monterey Hwy San Jose, CA 95111


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