Summer 2010
News update from our service department by Matt Wallace
Family RV

Summer is here !!

Can you believe it, it's already half way through 2010! I have seen a lot of repeat customers this year as well as new ones. Thank you to all who have helped us by submitting your reviews on Google and other sites. If you have done a review, please let us know on your next visit and you will receive 20% off of your total bill (before taxes).

Among the service work I have seen this year, there are a couple of problems that have been present a lot. Water damage has been the most costly and hardest to repair. Even units on our rental fleet that we inspect regularly have had a few problems. Please, inspect your RV often for potential water leaks.

Does your RV have an underbelly? An underbelly is a plastic layer under the sub floor that protects the bottom of your RV from the elements. This membrane, while protecting the bottom of your RV, can also trap water that may have leaked from above it! This allows the water to slowly eat away at the sub floor. Of you have had a plumbing leak in your RV, it is a good idea to let is check it out. Or, do it yourself. We have a special tape to repair cuts in the underbelly that will not come off.

The other problem I have seen a large amount of is rodents. Many RV's have been in storage longer than normal given the state of our present economy. It is a good idea to periodically check on your RV to make sure it is not being occupied by any unwanted guests! Most rodent damage is very expensive and time consuming to repair, and may be covered by your insurance policy.

For those of you that are on the road and actively using your RV's, we have a great solar sale happening this month! Liberate your trips from the noisy generator and dead batteries by adding solar to your RV. Did you know that by adding solar, even without upgrading your batteries, can more than double your batteries run-down time? It can! make it last even longer by upgrading batteries too! Email me with your solar questions and I will be happy to answer them.

Have a great and adventure filled summer!

-Matt Wallace, Service Manager

WARRANTY/SERVICE CONTRACT WORK: we have a new policy here at Family RV for completing and processing warranty work. Click here to read the full policy.

Special Offers in Parts and Accessories
We are doing some spring-cleaning and have some great deals in our Parts and Accessory Store. Come in to our dealership and browse, or visit our parts Special Offers online for more information. In addition, check out other online specials at FamilyRVSite.com.
RV Servicing demands are increasing at Family RV, so now is the time to get your RV serviced and ready for when you need it. Click here to make a Service Appointment on line, send us an email, or call us at 408.365.1991. Our service personnel are ready to make your RV completely roadworthy, and we have many useful accessories on sale.

"Your Adventure Begins Here"
Call: 1-408-365-1991
E-mail us @: service@familyrv.com
Or visit our website: www.familyrv.com
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2828 Monterey Hwy San Jose, CA 95111


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