(Q) What do I need from my auto insurance company in order to rent from you?

(A) Insurance companies have several names for what you will need. It can be called a binder, endorsement, or writer.

(Q) What is a binder, endorsement, or writer?

(A) It is a form that your auto insurance company fills out that extends your current auto coverage's and deductibles to the Motor home you are renting.

(Q) What kind of coverage's do I need to have in order to rent from you?

(A) If you are renting a Motor home you will need to have comprehensive, collision, and liability. If you are renting a trailer you will need to have liability insurance that will extend to the trailer you are renting.

(Q) What is needed on the binder, endorsement, or writer?

(A) It will need to show your coverage's, deductibles, your name, policy number, the effective dates, your agents name and phone number, signature of your agent, the Motor homes year, make, and vin number, and Family RV has to be listed as the loss payee, lienholder, or owned by.

(Q) Where do I get the Motor home's year, make, and vin number?

(A) You can find this information on the bottom right hand corner of your pink reservation confirmation form that has been mailed to you after you reserved. If you have lost it, contact your rental agent.

(Q) Does it cost to get a binder, endorsement, or writer?

(A) You will need to contact your auto insurance carrier to see if they will charge you a fee.

(Q) What if my insurance company doesn't do binders, endorsements, or writers?

(A) Contact your rental agent to see if insurance is available to purchase on the Motor home you are renting.

(Q) How do I send the binder, endorsement, or writer to you?

(A) It is best to fax or mail it in. Please send it to us at least 2 weeks before your departure date so that we can verify it and make sure it is the correct form and coverage's.

(Q) Can additional drivers drive the Motor home besides me?

(A) There can be one additional driver in addition to the renter if the rental is for 1 week or longer. The additional driver must be over 21 years of age and must be able to obtain a insurance binder, have a valid drivers license, pay a security deposit in additional to primary renters deposit, have a major credit card in their name, be present at pick up and drop off of the rental. Renter's spouse if named on the insurance binder can drive the RV regardless of the amount of days the rental is for.

(Q) What if I don't have comprehensive, collision, and liability and only have one or two of the coverage's?

(A) Contact your auto insurance company and see if you can add the additional coverage's onto your policy. If not, contact your rental agent to see if insurance is available on the Motor home you are renting.