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Customers testimonials


Below you will find a small sampling of how the hundreds of satisfied renters feel about the Family RV rental experience.

Some Rental Testimonials
2008
2009
2010 and on we are going to our blogger

These pictures were sent in by one our renters who flew in from Georgia. They rented the 39ft Diesel Journey and took these nice pictures while visiting Big Sur and Pigeon Point. Thank you for the great pictures!

These pictures were sent in from the Martin's who rented a 36ft Diesel Journey for 17 nights and traveled to different parts of Montana. They traveled over 3,500 miles and from looking at the pictures you can tell they had an awesome time.

 

Family RV, I wanted to thank you for your help in securing the Motor home we needed to have on such short notice. Your staff was very efficient, professional, and helpful as they assisted me in resolving a difficult problem. I was very pleased that we were able to take cae of all the arrangements in the morning and have the unit delivered in the afternoon. That is customer service! The driver who delivered the Motor hom was very helpful and pleasant. Our home owner, who stayed in the Motor home, has been thanking me for getting her the Motor home and was quite pleased with it.

Thanks again! Alan Fisher (Creekbridge Homes Customer Service Manager)

Darrell Martin raced at the Wild Flower Triathlon and rented a 2005 Winnebago 24ft Motor home. "It was so hot out there that I have sunburn on my arms, it was nice to retire to the Motor home with the A/C going" Thanks Family RV! Darrell Martin - Los Gatos

Carl Madau rented a 28ft bunk bed Motor home and went camping at Jenkins lake. "We had a great time and would definitely do it again" Carl Madau San Jose, CA

First timers !! "At the suggestion of our oldest son Rick, we rented an RV from Family RV rentals in San Jose. The unit was clean and beautiful. The staff at Family RV were so very helpful and they new this was our first time. If we decide to rent an RV again we will most certainly will rent from Family RV Rentals." Bob & Lee Best San Jose, California

 

From: Alan Cezar [mailto:alan@familyrv.com]
Sent: Tuesday, November 27, 2007 11:24 AM
To: Michelle
Subject: RE: Trip

If there was anything that we could have done better for you at Family RV, I would like to know.

Alan Cezar
2828 Monterey Road
San Jose, CA 95111
Main: 408-365-1991
Direct: 408-365-2015 Ext: 302
Fax: 408-365-2003
E-mail: alan@familyrv.com
Website: www.familyrv.com
_______________________________________________

From: Michelle
Sent: Tuesday, November 27, 2007 11:38 AM
To: alan@familyrv.com
Subject: RE: trip

Everyone was great! I was greeted by someone immediately, both when I picked it up and dropped it off. I didn’t have to wait during any part of the process.

I appreciated being able to pick it up early last week – that made the day a lot less stressful. The guy took his time with showing me how to work everything when I picked up the RV – which definitely paid off over the course of the trip. The check-in on the way back was thorough but quick, which I always appreciate. They found some small chips on the wind shield and checked to see if they were there before (on the last rental) and they were, so that felt good – an honest attempt to only charge for new damages. I also got a free lift home

The heater worked awesome (it was probably in the 30’s just before dawn). Maddy was usually first up and she would turn the heater on and fire up the stove for hot chocolate. Being able to take a hot shower, out of the cold and wind also made a big difference on a 6 day trip. Overall I felt a lot better at the end of the trip. Now I just need to work on Marty so he’s a little more gun-ho about the whole thing.

Thank you!

Michelle
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We had a great time and will rent again from Family RV. The 26Q 2000 model ran great especially up hill. We stayed a week but wanted to stay more but couldn't. The storage space was more than it looks. Thank you Family RV."The Mains