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Warrant and Service Contract Work

We are committed to service excellence and total customer satisfaction.


All service that is requested on a vehicle must be authorized by the owner of the vehicle. The owner of the vehicle will be responsible for paying Family RV for all estimates given and service work requested and performed. All authorizations need to be in written form (email, fax, mail or in person, etc.)

We are an independent dealer and need to get paid for all the services that you have requested and performed on any vehicle.

If the services requested are to be paid by a third party, (service contract, warranty, insurance work, etc) you are requested to sign all paperwork, pay for the repairs and then we will submit this for payment to the third party.

If the vehicle in service, service contract, etc was purchased from another facility then an $ 100.00 processing fee will apply to each process being completed on your behalf.


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News from Service Department's Manager, Matt Wallace

Serving the Bay Area since 1991. Family RV is renowned for customer satisfaction and on-time service. Our staff members are well trained, highly motivated and qualified to service any of your problems that you may encounter. We are here to solve your problems!!


Link to Map to find Family RV in San Jose