RV Pick-Up and Return Times
Pick up time is normally between 2:00pm - 4:00pm on the day of departure.
Renter should be at Family RV no later than 4 pm to pick up their rental vehicle to provide adequate time to understand the operations.
First time renters are suggested to watch a 18 minute instructional video
and do a complete walk around the vehicle.
Family RV has between 2:00pm -5:00pm to perform a complete check out of the RV.
The check out process can take up to 1½ hours each - please allow yourself enough time.
Early pick up times may be pre-arranged if rental vehicle is available the day of pick up or before.
Return time is normally between 9:00 am - 11:00 am on the day of return.
If the rental vehicle is returned late there maybe a late fee of $75.00 per hour for every 1 hour period after 11am. The RV should be returned clean inside and out and full of fuel upon return. If the RV is not returned clean inside and out and full of fuel, a cleaning fee will be charged and the fuel will be refilled and and an administration fee will be applied depending on time to complete the extra service.
The check in process can take up to 1 1/2 hours if the rental vehicle is returned with damage or dirty and sometimes longer!!
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